If you're a River Technologies customer that purchased Malwarebytes protection from us directly, you will need to purchase a key each year or two years depending on term from us again to get a low price. We sell the keys at a lower cost that you will not find directly on the Malwarebytes store as well as most other security software re-sellers. Once you purchase your key from us for renewal please follow these steps.
These steps are specific to customers who only are renewing with time remaining on your existing license. If you have let your previous license expire, and are now trying to activate your new license again please follow the activation article here instead.
1. Open Malwarebytes 3 from the shortcut on your desktop or by the blue logo in your bottom right tray near the date & time of your system
2. Once Malwarebytes 3 is open click on the "My Account" option toward the top right then select "Change License Key"
3. You will now enter your new license key in this window here:
4. If you've entered your key correctly, a green check mark will appear to the right of the key text box. You can now click on "Activate License" in that window after entering your key
*If you're having issues with this process you may contact one of our agents to assist you or also refer our activation document we have in case your product is not already activated before here.